Essentials Guide

Frequently Asked Questions

PRE-ARRIVAL

Where is Amyth of Mykonos Agios Stefanos located?

The hotel is situated in Agios Stefanos, Mykonos, Greece, a short drive from Mykonos Town and conveniently close to both the airport and port.

How far is Amyth from Mykonos International Airport?

Approximately 20 minutes by car (JMK Airport).

How far is the hotel from Mykonos New Port (Tourlos)?

Only 5 minutes by car.

Can airport or port transfers be arranged?

Yes, we offer complimentary transfers from and to the airport and port for our guests.

Is there a shuttle service to Mykonos Town?

Yes, a daily complimentary shuttle operates between the hotel, Mykonos Town (Chora), and Agios Stefanos Beach. Please contact reception for the latest schedule.

Is parking available at the hotel?

Yes, complimentary on-site parking is available for hotel guests.

Is the hotel responsible for parked vehicles?

No, the hotel accepts no responsibility for any loss or damage to vehicles or contents.

Can I hire a car, motorbike, or ATV?

Yes, car hire, motorbike, and ATV rentals can be arranged through the hotel concierge.

Is public transportation available nearby?

Yes, a nearby bus stop connects to Mykonos Town (Fabrika).

What are the check-in and check-out times?

Check-in: 15:00
Check-out: 11:00
Please contact Reception if alternative arrangements are required.

What is your cancellation policy?

Please refer to your booking confirmation or contact our reservations team.

Which payment methods are accepted?

All major credit cards and cash (Euros only). Personal cheques are not accepted.

Do you offer currency exchange?

No, payments must be made in Euros.

Can you accommodate dietary requirements?

Yes, our Executive Chef can accommodate allergies, intolerances, detox diets, and other dietary preferences.

Can guests bring food or drink from outside?

No, bringing external food and beverages onto hotel premises is not permitted for health and safety reasons.

Is there a Baby Go Lightly programme?

Currently, no Baby Go Lightly programme is offered at this property.

Is a concierge service available?

Yes, the concierge team can assist with bookings, experiences, car hire, transfers, and recommendations.

THE HOTEL

Is Wi-Fi available at the hotel?

Yes, complimentary high-speed Wi-Fi is available throughout the entire hotel.

Is medical assistance available?

A first aid kit is available at Reception. Doctor visits can be arranged if required.

Is smoking allowed?

No, smoking is prohibited indoors, in all guestrooms, and restaurants.

Where can I dine at the hotel?

Casual all-day dining is available next to Reception and on the pool terrace.

What are restaurant hours?

Breakfast: 08:00 – 11:00
Lunch/Dinner: 12:30 – 22:00

Is a children’s menu available?

Yes, options can be provided for children on request.

Can dietary restrictions be accommodated?

Yes, please notify us in advance.

Is in-room dining available?

Yes, 24-hour room service is available.

What are the pool opening hours?

09:00 – 20:00 daily.

Are lifeguards on duty?

No lifeguards are present; children must be supervised at all times.

Are pool towels provided?

Yes.

Are inflatables allowed?

Small inflatables may be permitted, but large ones are discouraged for safety.

Are water sports available?

Yes, through external partners. Activities include:
Waterskiing, wakeboarding, sailing, windsurfing, parasailing, scuba diving, snorkelling, banana rides, jet skiing, SUP, pedalos, motorboats, and RYA sailing courses.

Do I need to pre-book water sports?

Yes, advance booking is recommended.

What leisure facilities are available?

- Outdoor Gym
- Spa & Massage Room (upon request)
- Concierge
- Kult Boutique & Jewellery Shop
- Boat Trips
- Laundry, Ironing & Dry Cleaning
- Car, Motorbike & ATV Hire
- Lobby Lounge
- Room Service & Turndown
- Complimentary tablet use on request

Is live entertainment offered?

No regular live entertainment is provided.

YOUR ROOM

What facilities are included in the rooms?

- Air-conditioning and ceiling fan
- In-room safe
- Mini bar
- TV with international satellite channels
- Bang & Olufsen speaker
- Wireless phone chargers
- Telephone
- Hairdryer
- Laundry & dry-cleaning service
- Tea & coffee making facilities
- Iron & ironing board (in-room)
- Aqua di Parma bathroom amenities
- Digital bathroom scale
- Complimentary bottled water upon arrival
- Foam or feather pillows
- Bathrobes & slippers
- Twice-daily housekeeping

Is housekeeping provided daily?

Yes, with evening turndown.

Is laundry service available?

Yes.

Is 24-hour room service available?

Yes.

Can I store personal items in the mini bar?

Only medication may be stored; otherwise, it is reserved for stocked items.

Is there a safe in the room?

Yes.

Can valuables be deposited at Reception?

Yes, valuables may be securely stored at Reception.

What happens to lost property?

Lost items are kept for one month; unclaimed items are disposed of afterwards.

Does the hotel follow environmental policies?

Yes. Towels are only changed when placed in the bath to conserve resources.

PET'S POLICY

Are dogs allowed?

Yes, well-behaved dogs are welcome at no additional charge.

Are there weight limits or restrictions?

Yes, dogs must not exceed 15 kilos, must be house-trained, vaccinated, and well-mannered.

Which rooms allow dogs?

Dogs are welcome in all accommodation categories.

Where are dogs allowed?

Dogs are permitted in:
- Guestrooms
- Outdoor areas of the pool restaurant
Dogs are not allowed in spa or indoor dining areas.

Do dogs need to be on a lead?

Yes, dogs must always be leashed or securely held.

Will housekeeping enter if my dog is present?

Only if:
- Your dog is not present
- You are present to supervise
- Your dog is securely caged

Is a 'Dog in Room' sign provided?

Yes.

Are owners responsible for pet waste?

Yes.

Who is liable for damages caused by dogs?

Guests are responsible for any damages caused by their dogs.

Is the hotel responsible for pet incidents?

No, guests assume full liability for their pet's actions.

Is a pet agreement signed at check-in?

Yes.

Is veterinary assistance available if needed?

Yes, the concierge can assist in arranging emergency veterinary care.

EXPERIENCES & ACTIVITIES

What activities are available?

We offer curated experiences including horseriding, private boat cruises, archaeological tours, kitesurfing, and other authentic Mykonian activities.

Horse Riding

Can I book horse riding?

Yes, rides are available with professional instructors across the island's scenic landscapes.

Is beach riding available?

Yes, including romantic sunset rides for couples with swimming and dining at seaside tavernas.

Is a professional photo shoot available?

Yes, beach photo shoots on horseback can be arranged.

Kitesurfing

Is kitesurfing available?

Yes, Korfos Bay (15 minutes away) offers world-class kitesurfing.

Are lessons available for beginners?

Yes, with full instruction, safety support, and equipment hire.

Can the hotel assist with bookings?

Yes, the Concierge handles bookings and transfers.

Delos Island Tour

Can I visit Delos Island?

Yes, private guided tours to Delos can be organised, including boat transfers and certified guides.

What can I see at Delos?

Ancient streets, temples, the Sacred Lake, and archaeological sites.

Private Aegean Cruises

Are private boat cruises available?

Yes, options include:
- Bay-hopping and snorkelling
- Champagne sunset cruises
- Island-hopping to nearby historic sites

What is included in the cruises?

Lunch or dinner, wine, hotel transfers, and flexible schedules.

Do I need to pre-book experiences?

Yes, advance reservations are strongly advised.