Frequently Asked Questions

PRE-ARRIVAL

Airports & Transfer

20 minutes by car from Mykonos International Airport (JMK) and 5 minutes from Mykonos New Port (Tourlos). Private taxi transfers can be arranged through the hotel reception, for a charge.

Parking

Available on-site at no additional cost. Amyth of Mykonos Agios Stefanos accepts no responsibility for loss or damage to the contents of vehicles or the vehicle itself.

Getting around

Car hire can be arranged on arrival, motorbikes and ATVs are also available. Bus stop close to the hotel goes to Mykonos town (Fabrika).

Check-in/out:

Check-in: 15:00, Check-out: 11:00. Please contact us if alternative arrangements are required.

External food & beverages

Please note it is against our health and safety policy to bring food and beverages of any kind from outside onto our premises.

Special Dietary Requirements

Our Executive Chef will gladly tailor a menu to meet your individual needs, including allergies, intolerances and detox programmes. Please contact us before your visit to discuss your individual requirements, including special requests.

Banking/payment

All major credit cards and cash accepted. Payments must be made in Euros. We are unable to accept personal cheques.

Cancellation charges

If you need to change the dates of your stay, please note that cancellation charges may apply. Please refer to the terms and conditions of your reservation or contact our reservations department on (+30) 22890 77205 or [email protected]

THE HOTEL

Wi-Fi

Complimentary throughout the hotel.

First Aid

First aid kit is available from Reception – contact Reception for assistance, including booking a doctor’s visit.

Smoking

Smoking is strictly prohibited by law in all of Amyth Mykonos guestrooms, indoor areas and restaurants.

Dining at Amyth of Mykonos Agios Stefanos        

- Amyth of Mykonos Agios Stefanos casual dining room next to reception and the terrace area around the swimming pool serve breakfast daily, as well as lunch and dinner.
- Breakfast: 08:00 – 11:00.
- Lunch/Dinner: 12:30 – 22:00

Swimming pools

- Open from 09:00-20:00

Water sports centre

Please note that the water sports activities are operated by external partners. Please adhere to all terms and conditions stated at time of booking. Available activities include: waterskiing, wakeboarding, sailing, windsurfing, parasailing, scuba diving (Golden Palm five-star Award), snorkelling, banana rides, tube rides. Stand-up paddleboards, canoes and pedalos, jet skis and various sizes of motorboats may be rented. RYA (Royal Yachting Association) certified sailing courses are also available.

Shopping

Kult Boutique next to the reception retails a wide range of designer clothes, shoes and swimwear. Please refer to the Reception if you need any assistance with shopping.

Facilities & Services

- 24-Hour Reception / Front Desk
- Complimentary Airport / Port Transfer Service (for direct bookings)
- Bar Restaurant
- Beach Towels
- Beauty Treatment (on request)
- Bell-Boy/Luggage Service
- Luggage Storage Service
- Boat Trips
- Boutique
- Car & Motorbike Rental
- Concierge
- Wake Up Call Service
- Doctor (upon request)
- Pillow Options
- Fax & Photocopy Service
- Outdoor Gym
- Internet Corner
- Jewelry Shop
- Laundry, Ironing & Dry Cleaning Service
- In-Room Steamer and Ironing-Board
- Lobby Lounge
- Massage room
- Free Parking Area on Site
- Pool Bar
- Pool Snack Bar
- Breakfast in Room (extra charge)
- Early Breakfast Service in Room (07:00-08:00)
- Early Breakfast and Lunch Dishes in Takeaway Box (upon request)
- Pool Sunbeds & Umbrellas
- Pool & Room Towels
- Room Service
- Turndown Service
- Safe Deposit Box
- Satelite TV
- Swimming pool
- Wi-Fi Internet Access
- Free Tablet Use Upon Request

YOUR ROOM

In-room safe

While we exercise every effort to ensure the safety and security of all personal items in guest rooms, please note that any items left in the room are left at the risk and responsibility of the owner, and that the hotel is not liable or responsible for any loss of, damage to or destruction of these items by any means, including theft, fire or any other occurrence.

Mini bar

Our mini bars are for the sole use of mini bar items. In accordance with our health and safety policy, they are not to be used as refrigerators for personal perishable items (with the exception of medication). Any mini bar items removed will be considered consumed and charged accordingly.

Environmental efforts

Please help us conserve energy and water by placing your towels in the bath when you would like them to be changed.

In-room amenities

- Hairdryer
- In-room safe (please see note above)
- Mini bar
- TV with international satellite channels and radio
- Laundry and dry cleaning service
- Tea & coffee making facilities
- Telephone
- Bathrobes (available to purchase)
- Slippers
- Foam or feather pillows
- Iron and ironing board in closet
- Aqua di Parma Bathroom Amenities
- Complimentary bottle of water on arrival
- Bang & Olufsen Speaker
- Ceiling fan
- Digital Bathroom Scale
- Wireless phone chargers

PET'S POLICY

Welcome to Amyth of Mykonos Agios Stefanos! We look forward to providing a memorable stay for you and your dog. To ensure the comfort and enjoyment of our guests, the following policies apply to your dog’s stay.

At Amyth of Mykonos Agios Stefanos, we happily welcome dogs into ALL our accommodation options, and there's no charge for their stay!

- Acceptable Dogs: We welcome all well-mannered dogs which are house trained, vaccinated and not bigger than 15 kilos. We reserve the right to require immediate removal of any dog that displays dangerous or unacceptable behavior, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination / defecation in public areas. Each guest is responsible for all charges that relate to the removal of his / her dog, including but not limited to transportation and kennel charges.

- Dog Control / Containment in Public Areas: Dogs are allowed only in the outdoor area the pool restaurant. Dogs must be leashed, caged, or firmly held. Guest must have control of their dog at all times in order to avoid any altercations with other dogs or guests in the hotel.

Kindly note: The hotel is not liable for any dangerous or unacceptable behavior displayed by a dog and the guest will be liable to indemnify any third party for the injury and/or damage and/or loss caused by their dog.

- Dog in Room Sign: Please place the Dog in Room sign on the outside of your door whenever your dog is in your room.

- Housekeeping: For the safety and comfort of your dog, Housekeeping will enter your room only if: (a) your dog is not present, or (b) you are present and can monitor your dog, or (c) your dog is caged.
Kindly note: Housekeeping is not responsible for removal of dog waste from the rooms.

- Damage to Guest Rooms and Common Areas: ‘I will be responsible for the settlement of any damage caused by my dog’.

- Release & Indemnification: ‘I agree to release, defend, and indemnify Amyth of Mykonos Agios Stefanos and the General Manager from any and all claims or damages related to my dog or my dog’s stay at the Amyth of Mykonos Agios Stefanos Hotel, including any claims by third-parties.’