Essentials Guide

Frequently Asked Questions

PRE-ARRIVAL

Where is Amyth of Mykonos Super Paradise located?

The hotel is situated near Super Paradise Beach, Mykonos, Greece — only a short drive from both the airport and Mykonos Town.

How far is the hotel from Mykonos International Airport (JMK)?

Just 5 minutes by car.

How far is the hotel from Mykonos New Port (Tourlos)?

Approximately 15 minutes by car.

Are transfers available?

Yes, complimentary shuttle transfers are offered to/from both the airport and port for guests.

Is there a shuttle service to Mykonos Town?

Yes, a daily complimentary shuttle operates between the hotel, Mykonos Town (Chora), and Super Paradise Beach. Please contact reception for the latest schedule.

Can private transfers be arranged?

Yes, private taxi transfers can be arranged via Reception for an additional charge.

Is parking available at the hotel?

Yes, complimentary on-site parking is available for guests.

Is the hotel responsible for parked vehicles?

No, the hotel accepts no responsibility for loss or damage to vehicles or their contents.

Is car, motorbike, or ATV hire available?

Yes, rental arrangements can be organised by the concierge.

What are the check-in and check-out times?

- Check-in: 15:00
- Check-out: 11:00
Please contact Reception for alternative arrangements.

What is your cancellation policy?

Please refer to your booking confirmation or contact reservations directly.

Which payment methods are accepted?

All major credit cards and cash (Euros). Personal cheques are not accepted.

Is foreign currency accepted?

Payments must be made in Euros.

Can dietary requirements be accommodated?

Yes, our Executive Chef can prepare customised menus for allergies, intolerances, detox diets, or other specific needs.

Can I bring my own food or beverages?

No, for health and safety reasons, external food and drinks are not allowed.

Is Baby Go Lightly service offered?

Not at this property.

Is a concierge service available?

Yes, the concierge can assist with all bookings, experiences, transportation and recommendations.

THE HOTEL

Is Wi-Fi available?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Is medical assistance available?

Yes, a first aid kit is available at Reception. Doctor visits can be arranged if needed.

Is smoking allowed?

No, smoking is strictly prohibited in all guestrooms, indoor areas, and restaurants.

Where can I dine at the hotel?

The hotel features two restaurants, with casual dining available.

What are the restaurant hours?

- Breakfast: 08:00 – 11:00
- Lunch/Dinner: 12:30 – 22:00

Is there a children's menu?

Yes, options are available on request.

Can special dietary requests be accommodated?

Yes, including allergies, intolerances, and detox.

Is in-room dining available?

Yes, 24-hour room service is available.

When is the swimming pool open?

09:00 – 20:00 daily.

Are lifeguards present?

No, children must be supervised by adults at all times.

Are pool towels provided?

Yes.

Are inflatables allowed in the pool?

Small inflatables may be permitted; large inflatables are discouraged for safety.

Are water sports available?

Yes, via external partners. Activities include:
- Waterskiing
- Wakeboarding
- Sailing
- Windsurfing
- Parasailing
- Scuba diving
- Snorkelling
- Banana rides
- Jet skiing
- Tube rides
- Canoes, pedalos, SUP, motorboats
- RYA-certified sailing courses

Should water sports be booked in advance?

Yes, especially during high season.

What other facilities are available?

- 24-Hour Reception
- Complimentary airport/port transfer (direct bookings)
- Concierge
- Gym
- Spa & massage room (upon request)
- Boutique & Jewellery Shop
- Laundry, ironing & dry cleaning
- Car, motorbike & ATV rental
- Boat trips
- Kult Boutique
- Internet corner
- Luggage storage
- Room service & turndown
- Wake-up calls
- Pillow menu
- Satellite TV
- Complimentary tablet use upon request

Is live entertainment available?

No regular entertainment is provided at this property.

YOUR ROOM

What facilities are included in the rooms?

- Air-conditioning and ceiling fan
- In-room safe
- Mini bar
- TV with international satellite channels
- Espresso machine
- Wireless phone chargers
- Digital bathroom scale
- Telephone
- Hairdryer
- Laundry & dry-cleaning service
- Tea & coffee making facilities
- Iron & ironing board
- Bathroom amenities
- Bathrobes & slippers
- Foam or feather pillow options
- Complimentary bottled water on arrival
- Twice-daily housekeeping

Is daily housekeeping provided?

Yes, with evening turndown service.

Is laundry service available?

Yes.

Is room service available 24 hours?

Yes.

Can I store personal items in the mini bar?

Only medication may be stored. The mini bar is otherwise reserved for stocked items.

Is there an in-room safe?

Yes.

Can valuables be stored at Reception?

Yes, valuables may be deposited at Reception for safekeeping.

What happens if I lose something?

Lost property is kept for one month. After this period, items are disposed of if not claimed.

Does the hotel follow sustainability initiatives?

Yes, towels are changed upon request (when placed in the bath) to conserve energy and water.

PET'S POLICY

Are pets allowed?

Yes, well-behaved dogs are welcome.

Is there a pet fee?

Yes, a non-refundable cleaning fee of €25 per night is charged.

Are all room types pet-friendly?

Yes, dogs are allowed in all accommodation categories.

What are the pet requirements?

Dogs must:
- Be house-trained
- Be vaccinated
- Weigh no more than 15 kilos
- Display no aggressive or disruptive behaviour

Where are dogs allowed on property?

- In guestrooms
- In outdoor areas of the pool restaurant
- Not permitted in indoor dining areas, spa or pool

Do dogs need to be on a lead?

Yes, at all times in public spaces.

Can housekeeping enter if my dog is in the room?

Only if:
- The dog is not present
- You are present to supervise
- The dog is securely caged

Is a ‘Dog in Room’ sign provided?

Yes.

Who is responsible for pet waste?

Guests must dispose of pet waste responsibly.

Who is liable for damages?

Guests are fully responsible for any damages caused by their dog.

Is the hotel responsible for pet incidents?

No, full liability remains with the guest.

Do guests sign a pet waiver on arrival?

Yes.

Is veterinary care available if needed?

Yes, emergency veterinary care can be arranged via the concierge.

EXPERIENCES & ACTIVITIES

Crafted Experiences

What types of experiences are offered?

The hotel offers curated experiences including horseriding, archaeological tours, kitesurfing, private boat cruises, and authentic Mykonian adventures.

Horse Riding

Can I book horse riding experiences?

Yes, professional guided rides are available, including beach rides and sunset experiences.

Is a beach photo shoot available?

Yes, professional photo shoots can be arranged during your beach ride.

Kitesurfing

Is kitesurfing available nearby?

Yes, Korfos Bay is 15 minutes away and ideal for kitesurfing.

Are lessons available?

Yes, professional instructors offer beginner and advanced lessons, with equipment hire included.

Can the hotel organise bookings?

Yes, the concierge arranges lessons, equipment and transfers.

Delos Island Tour

Can I visit Delos Island?

Yes, private guided tours can be organised to explore this historic archaeological site.

What is included in the Delos tour?

Sailing transfers, professional guides, and exploration of temples, streets, and classical relics.

Private Aegean Cruises

Can I book private boat trips?

Yes, private cruises include:
- Snorkelling and bay-hopping
- Champagne sunset cruises
- Island-hopping to nearby historical sites

What is included in the cruises?

Lunch or dinner, wine, hotel transfers, and flexible departure times.

Do I need to pre-book activities?

Yes, advance reservations are highly recommended.